When contacting us, please do not forget to mention the exact name of your website, and give us an accurate description of the issues you are experiencing.
The more information we have the less we have to ask, and, in turn, the quicker we can find a solution.
We also need to know your exact operating system and which browser you are using. Sometimes, the solution is as easy as using a different browser, or emptying the browser's cache, So please give that a try first.
We usually the reply within 24-48 hours, except on weekends. We apologize for the inconvenience..
